Frequently Asked Questions
Take a look at some of our frequently asked questions to see if we can help you find what you are looking for. If not, fill out the form at the bottom to reach out to us!
How Do I Check In?
Every guest receives instructions immediately upon booking a unit and also receives updates and reminders via text and/or email depending on the guest’s preference.
Can You Manage Outside Kansas City?
Every guest receives instructions immediately upon booking a unit and also receives updates and reminders via text and/or email depending on the guest’s preference.
Do You Discount Longer Term Stays?
We do! They are automatically calculated into the current price. Just select the total amount of days and you’ll see the price updated. If you have already booked with us and need to extend, we automatically add the discount after each extension.
When Are The Best Times To Book?
Our biggest discounts are in the months of January and February. You can find some great deals then.
How Do Cancellations Work?
Please contact us if you need to cancel a stay.